AV-BASE offers an affordable and convenient subscription program which makes it easy to manage new software enhancements, updates, and upgrades, all while streamlining and improving the overall work flow of your organization.
Subscription Program
The Subscription Program includes structurally integrated maintenance and inventory control software as well as:
System Installation and Set-up
Initial Training at System Installation and Set-Up stage*
Technical support
Software updates
The subscription program is flexible enough to allow you to reconfigure the system in response to growth and changes in your operation.
Increase the number of users (workstations)
Upgrade between programs
Add maintenance schedule templates
Select additional modules for increased functionality
Training
Included with the Subscription Program, AV-BASE Implementation Specialists and Technical Trainers provide onsite training during system installation and set-up*. Even better, they are available for recurrent training to offer guidance as you continue to use the program.
A wide variety of topics are covered including maintenance and inventory functions, access to customer support and updates, and procedural and operator-specific issues. Depending on the software and subscription program you choose, AV-BASE offers onsite training, classroom training and interactive online training.
Technical Support
Also included with the Subscription Program is technical support. In fact, the Customer Support Group at AV-BASE recognizes that one of the most important aspects of software is support and makes every effort to assist you while you continue to use the program.
Web-based Incident reporting system
Telephone
Fax
E-mail
Product Updates
Also part of the Subscription Program, the Update Center is a revolutionary online utility that provides a quick, simple way to download enhancements and product updates.
Available 24 hours a day, 7 days a week, the Update Center is a separate, web-based program that keeps your version of WinAir running smoothly and up-to-date.
Program Pricing
AV-BASE employees in the Sales and Marketing Group are available to provide subscription program pricing, which varies depending on your operational requirements and the software and modules you select.
They can also assist you through the decision-making process by answering your questions promptly and providing you with complimentary online demonstrations, sample reports, and references from other users.
*Training at System Installation and Set-Up stage is included in the Installation and Set-Up Fee
Each WinAir product has specific training configurations scheduled at time of purchase
AV-Base Systems is pleased to announce that it has received the City of London-Featured Company Award, presented by the London Economic Development Corporation (LEDC) during the recent city council meeting Monday October 20th, 2008. Read More